Rental property maintenance is something that all landlords will need to address. The key thing you need to know about property maintenance is that you must take care of any issues proactively. Take care of these things head-on. It will save you money and hassles in the long run.
Communicate with Tenants about Maintenance Needs
First, you need to figure out what’s going on at the property. Get as much detail from your tenant as you can. You want to make sure your tenant is safe and okay. Then, find out what happened in last 24 hours, the last 10 hours, and even the last five hours. Get pictures, videos, and any detailed messages the tenant can provide.
Work with Professional and Qualified Vendors
It helps to have a reliable list of excellent vendors who know your property and are willing to respond quickly when you need them. Once you’ve talked to the tenant, get on the phone with your vendors who are specialized in whatever area you need. They will focus on the issue and help you properly diagnose the problem. Coordinate times with tenants and vendors so they can come out to the property. It’s a good idea to contact multiple vendors to get different quotes. This will help you determine who can best help you in this situation.
Coordinate the repairs with the vendors and your tenants. Then, follow up with your tenants to make sure the repairs were done correctly. The tenants can go about their lives, and you can be sure your property is in good condition.
If you have any questions about property maintenance or anything pertaining to Hayward property management, please contact us at The HLW Group.